Support

Email hello@marvar.eu. Include the app name, your iPhone model and iOS version, and a short description of what happened.

EVSim uses your location to record the trips you take, so it can replay them with different electric cars. See the EVSim privacy page.

ClustR talks to your car over Bluetooth, so your iPhone has to be inside the car, with Bluetooth on. If the car has been parked for days, open a door to wake it. If the Tesla app is holding the connection, close it and try again.

Follow the guided setup in the app. You need your key card once, you sit in the car, and you enter your VIN, which you can copy from the Tesla app. The key card is only used to prove you own the car; nothing is written to it. During pairing ClustR adds its own phone key (driver role) to your car. You can remove that key at any time in the car’s key list.

Your car stores key names on Tesla’s servers, and a name can only be set with a Tesla account. ClustR pairs directly over Bluetooth and never asks for your Tesla account, so the car lists the ClustR key as “Unknown” in Controls › Locks. This is expected, and the key works normally. To remove it, use Remove this car in ClustR or delete the “Unknown” key in Controls › Locks in the car.

Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose the subscription and cancel it. Deleting the app does not cancel a subscription.

Purchases are tied to your Apple Account. Make sure you are signed in with the same Apple Account you used to buy, then reopen the app. If it still does not show, email us with the app name and the approximate purchase date.

Most data stays on your iPhone, so deleting the app removes it. For anything else, see the privacy page of the app you use, or email us.

No. ClustR is independent and is not affiliated with, endorsed by or sponsored by Tesla, Inc.